PHONE BANKING FAQ

Frequently Asked Questions

QUICK LINKS

 FAQs

Having quality conversations with voters makes a difference! Your efforts go a long way to helping elect amazing NC Democrats across the state.

You can phone bank ANY TIME with C2C + NoC. Make calls at your convenience (9am - 8pm M-S; 1pm - 8pm Sun).

More Calls = More Democrats Elected!

We promise the effort is well worth the reward. Have a question you’d like to see answered here? Email Judith Tsin!

    • C2C/NoC phone banks last from 2 to 4 weeks. 

    • At the Kickoff Zoom, meet our legislator/special guest, get orientation, training, and make calls with your fellow volunteers.

    • After the Kickoff, make calls on YOUR schedule any time 10am to 8pm Mon-Sat, 1pm to 8pm on Sundays until the end of the phone bank.

    • Three days before the Kickoff you’ll get an email that includes the Zoom link, vpb call list link, and script link (and we’ll send you a reminder on the day of the Kickoff).

    • At the Kickoff, you’ll always get a brief training, review of the script, and description of who we’re calling.

    • While you're making calls at the Kickoff, you can stay in touch with the phone bank Host and fellow callers via the Zoom and  Zoom chat. Your Host is there to support you!

    • You’ll probably connect with about 10% of the voters you dial. 

    • You’ll mostly be talking to Democrats or left-leaning Unaffiliated voters.

  • You can still make calls if you miss the Kickoff. Just register for the phone bank and we’ll send you the access information within 48 hours.

    • Virtual phone banking allows you to make calls to voters, supporters, or other volunteers from wherever you are using a tablet or computer and a home or cell phone.

    • You’ll use your computer or tablet to see who to call, their phone number and information, and the phone bank script – and to record their responses.

    • You’ll use your phone to make calls.

    • Your Action ID is the password that connects you with your call list.

    • To get one, go to this link: https://www.openvpb.com/VirtualPhoneBank/

      • Click on “Get Started”

      • Then click “Create an Account”

      • Enter your email address, your password, your first and last name, and click “Sign Up”

      • If you’ve already got an Action ID (aka password) from previous phone banks or canvassing with MiniVAN, there’s no need to set up another.

  • We’ll always send you this handy  Phone Bank Coding and Notes sheet before the phone bank, and you can always ask your Host if you’re not sure.

  • Yes!

    • Be yourself! The script is a loose guide for your conversation.

    • SMILE! It really changes the sound of your voice.

    • Listen attentively.

    • If you don’t know an answer, that’s ok.

    • We’re not here to try to change people’s minds. If someone isn’t receptive, just say thanks for your time and move on to the next call.